Privacy Policy

1. Who We Are

  • Website URL: azradex.com
  • Contact E-mail: contact@azradex.com
  • Business Focus: Marketing services

2. What Personal Data We Collect & Why

2.1 Comments

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user-agent string to help spam detection. An anonymized hash of your email may be sent to Gravatar to check for an avatar. After approval, your profile picture becomes public next to your comment. See Gravatar’s policy.

2.2 Media Uploads

If you upload images, avoid including embedded location (EXIF GPS) data. Visitors can download and extract any location data from images on the Site.

2.3 Contact Forms & Bookings

When you submit a contact form or book a discovery call, we collect your name, email, company name, and the message you provide. We keep these submissions for customer-service follow-up (maximum 12 months) and never use them for unsolicited marketing.

2.4 Cookies

  • Comment cookies: Remember your name, email, and website for one year
  • Login cookies: Last two days (or two weeks if “Remember Me” is selected)
  • Screen-options cookies: Last one year
  • Editor cookies: Store the post ID of an article you edit for 24 hrs
  • Additional cookies from analytics, caching, and marketing tools (Google Analytics, Facebook Pixel, QUIC.cloud) are detailed below. You can disable cookies in your browser settings.

2.5 Embedded Content

Articles may include embedded content (e.g., YouTube videos, Twitter posts). Embedded content from third-party sites behaves exactly as if you visited those sites directly; they may collect data, use cookies, and track your interaction.

2.6 Analytics & Usage Data

We use Google Analytics and Facebook Pixel to collect anonymized information such as IP address, pages visited, and time spent on each page. This helps us improve site performance and measure marketing effectiveness. You can opt-out via Google’s browser add-on or your Facebook ad settings.

2.7 Cache & Performance Data

This Site uses a caching plugin and QUIC.cloud CDN for faster load times. Temporary copies of each page may be stored on servers worldwide. Cache files never contain personal data and expire automatically or can be purged by the administrator. See QUIC.cloud’s privacy policy.

3. Legal Basis for Processing (EU GDPR)

  • Consent – e.g., when you opt in to newsletters
  • Contract – data necessary to fulfill a service you request
  • Legal Obligation – compliance with accounting, tax, or court orders
  • Legitimate Interest – analytics, anti-spam, and security measures

4. Who We Share Your Data With

We never sell personal data. We share it only with trusted providers under strict confidentiality:

  • Web hosting (Hostinger)
  • Email & CRM services
  • Analytics providers (Google, Meta/Facebook)
  • Spam protection (Akismet, reCAPTCHA)
  • CDN & caching (QUIC.cloud)

If you request a password reset, your IP address will appear in the reset email. We may disclose data if required by law or to protect our legal rights.

5. Where Your Data Is Sent

Data may be transferred to servers outside the European Economic Area (EEA). All providers we use employ Standard Contractual Clauses or other GDPR-compliant safeguards to ensure equivalent protection.

6. How Long We Retain Your Data

  • Comments and metadata: Indefinitely (for automated follow-up approval)
  • Contact-form submissions: 12 months
  • Analytics records: 26 months (Google Analytics default) or less if you opt-out
  • User profiles: As long as the account exists. Administrators can edit or delete data; users may request deletion anytime
  • Backup archives: Up to 30 days, encrypted and automatically purged

7. Your Rights

You may at any time:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Object to, or restrict, certain processing
  • Request data portability (GDPR)
  • Exercise California CCPA rights if you are a California resident

Contact us at contact@azradex.com to exercise these rights. We will respond within 30 days.

8. Security – How We Protect Your Data

  • SSL/TLS encryption across the entire Site
  • Firewall, malware scanning, and server-level hardening
  • Two-factor authentication for administrator accounts
  • Role-based access controls and staff GDPR training

No system is 100% secure, but we implement industry-standard safeguards and review them regularly.

9. Data Breach Procedures

If we detect a data breach, we will:

  • Notify affected users and regulators within 72 hours (GDPR requirement)
  • Isolate and secure compromised systems
  • Document the breach and remedial actions

10. Third-Party Data Sources

We may receive limited marketing data (e.g., lead lists) from reputable providers who certify GDPR/CCPA compliance. This data is used solely for B2B outreach and deleted after 12 months if no engagement occurs.

11. Automated Decision-Making & Profiling

We do not make automated decisions that have legal or significant effects on individuals. Analytics tools may generate aggregated behavioral profiles, but these are not linked to identifiable persons.

12. Industry Regulatory Disclosures

Azradex Marketing is not part of a regulated financial or health-care industry; however, our data practices comply with GDPR, CCPA, and Austrian eCommerce Act requirements.

13. Children’s Privacy

Our services target businesses, not individuals under 13. We do not knowingly collect data from children. Parents may contact us for immediate deletion of any such data.

14. Policy Updates

We may amend this Privacy Policy from time to time. The latest version will always appear on this page with a new “Effective Date.” Continued use of the Site after changes means you accept the updated policy.

15. Contact Information

Email: contact@azradex.com